Telecom Industry
Financial Industry
Retail Industry
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Automated Site Agent
Increases site usage and improves customer satisfaction.
Web2.0, Portals, and Online Applications are bursting with information and possibilities; and users expect at the same time an online experience that is enjoyable, personalized, and where help is immediately available to complete tasks, apply to services, or find relevant information.
Providing superior customer service is the single most powerful way for companies to establish sustainable differentiation. However, with typical cost of a transaction via a call center between 8$ to $20, and via human chat between $3 to $10; these methods are just too expensive for most sites.
As a result, visitors often abandon a website before finding the relevant information or completing the designed task.
The automated site agent is an automated chat software that is customized for your site's content and functionality. It is designed to increase the usage of your site by chatting with your visitors to help them find what they need, answer questions, and more. It can also proactively start chatting with a visitor, whenever he tries to abandon your site.
Previous implementations of automated agents on content sites have shown an increase of up to 40% in site usage.
An automated site agent can be extended with a talking avatar providing a friendly face and voice to your site, and APIs for natural language search, actions, and more.
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3 easy steps |
Contact Us
Contact us to get started. We'll create your customized automated agent. We host your automated agent on our servers. Optional avatars are available by gender, age, and style.
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Increase Site Usage
Integrate your automated agent and immediately start increasing site usage, customer satisfaction, and conversions. Extend your site's functionality with Talking Avatar, custom chat, APIs, and widgets.
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Control & Improve Results
Access our advanced control panel. Read chat transcripts, messages, funnels. Manage decision trees and semantics. Additional statistics and reports.
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