Step-by-step: adding Waze to an answer (blocks)



1. Log in to your chatbot here control panel

2. On the left-side menu bar, press on the "Answers" button. Scroll down to choose the relevant question you want to add the Waze directions block to.

add Waze to answer

3. Press the green “Edit” button next to the question title

add Waze to answer

4. Go to the second section of the page titled “The Answer”. Press on the “Edit” button next to it.

add Waze to answer

5. Press the “+ Add” button under the current answer block.

add Waze to answer

6. A pop up appears. Press the “Waze” button.

add Waze to answer

7. Press the “Change Waze Directions” button, right to the new gray block that appears.

add Waze to answer

8. Open the Waze Live Map here. Search for your location either by using the search bar or by zooming and clicking on a specific location.

add Waze to answer

9. Click the share icon that appears on the new pop up window.

add Waze to answer

10. A new pop up appears, titled “Share and embed”. Click on the “COPY” button next to the URL.

add Waze to answer

11. Go back to your VirtualSpirits control panel. Paste the URL you copied in the textbox marked in the blue box, and the text you want to appear in the chatbot’s link in the textbox. When you’re done, press the “Update” button, then close the popup window.

add Waze to answer

12. Press the green “Next” button right next to the question title above. In the next screen, scroll down and press the blue “Finish” button

add Waze to answer

13. Scroll to the bottom of the page, and press the blue “Finish” button

add Waze to answer

14. Go back to your chatbot’s control panel home screen

add Waze to answer

15. Use the chatbot preview on your right to check out the new Waze directions you have added.

add Waze to answer