Step-by-step: adding Youtube video to an answer (blocks)


1. Log in to your chatbot here control panel

2. On the left-side menu bar, press on the "Answers" button.

add Youtube video to answer

3. Scroll down to find the question you’d like to add a youtube video to.

add Youtube video to answer

4. Press the green “Edit” button next to the question title

add Youtube video to answer

5. Go to the second section of the page titled “The Answer”. Press on the “Edit” button next to it.

add Youtube video to answer

6. Press the “+ Add” button under the current answer block.

add Youtube video to answer

7. A pop up appears. Press the “Youtube” button.

add Youtube video to answer

8. Press the “Change Youtube video” button, right to the new gray block that appears.

add Youtube video to answer

9. Enter the video URL from youtube in the textbox that appears. Afterwards, press on “Update” and close the popup window.

add Youtube video to answer


10. Press the green “Next” button right next to the question title above. In the next screen, scroll down and press the blue “Finish” button

add Youtube video to answer

11. Scroll to the bottom of the page, and press the blue “Finish” button

add Youtube video to answer

12. Now you can go back to your chatbot’s home screen. On the right side, you can check your newly edited question with the chat preview.

add Youtube video to answer

13. Note that your visitors can start the video right from the chatbot by pressing the red play button

add Youtube video to answer

14. Also, your visitors would be able to watch the video on Youtube (pressing the ‘Youtube’ button) or watching the video on full screen from your website (pressing the edges button)

add Youtube video to answer