Step-by-step: how to change the chatbot's agent image or load your own image



To change the chatbot's agent image:

1. Log in to your chatbot control panel

2. On the left-side menu bar, press on the ‘Design’ button

changing chatbot agent image

3. On the top menu bar, press on the ‘Agent Image’ button.

changing chatbot agent image

4. Choose one of the available images of a service assistant or a chat bubble. You can also choose not to have any image by pressing on ‘none’

changing chatbot agent image

Alternatively, you can upload custom images too.

1. You can use your own custom image by pressing the blue ‘Upload Your Image’.
Note that your image has to be of JPG, JPEG, PNG, GIF formats only, and up to 50KB.

changing chatbot agent image

2. Click on the ‘Choose File’ button to choose a file from your computer.

changing chatbot agent image

3. Press on the ‘Upload Picture’ button

changing chatbot agent image

4. Use the slider to zoom in or out of the picture. When you’re satisfied with the way it looks, press on ‘Apply Image’

changing chatbot agent image

5. Make sure to choose the new image you added

changing chatbot agent image



Note: If you’d like to have a different image being used as a floating badge/button, Go to the ‘Button Style’ tab on the top menu bar and repeat steps

changing chatbot agent image