step-by-step: design: how to change the window text
1. Log in to your chatbot control panel
2. On the top menu bar, press the "Tools & Settings" button.

3. Inside "Tools & Settings" page, select "Window Texts".

4. On this page, you’ll be able to edit the window header text, the name of your chatbot and the text that appears as a placeholder in the chat window textbox. Update the text you desire to change.

5. Press on "Save Changes".