Step-by-step: using variables collected from chatbot conversation

Variables may be used to store the responses in a chatbot conversations. This is relevant for scripts such as: generate text query, email query, phone query, multiple choice options.

The name of the variables are configured in each script within the chatbot steps. For instance {{email}} , {{name}} , {{abcde}}.

This variable can be used later inside the chatbot conversation and/or integrations, simply by writing the variables name in format {{name}}

For instance:

Ok {{name}}, so let's continue.

Thank you, I wrote down your email. We will contact you at {{email}}